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Aug 24

Whether your conference attendees are going to Las Vegas or Moscow, you will need to provide lots of information for them regarding health and safety. While a great source of up-to-date information is the United States State Department, you should also have a counterpart in the host country who can give you the details of the culture your travelers are entering.

Safety

In general, there are overall safety tips for all travelers. Leave valuables at home, keep your money and credit cards close to your body in a traveler’s pack, don’t bring any more identification than is necessary (and for the love of Pete leave your social security card home), among others. However, make sure your attendees know what areas of the town and country are unsafe, where hospitals and police stations are, and equipment them with emergency numbers.

Health

If they are traveling out of their hometowns, states, or the country, they need to make sure their insurance will cover doctor and hospital stays if there should be an accident or illness. They should also be well advised on pre-trip preparations as well as where the local health clinics are that serve outsiders. Many foreign countries actually have American hospitals. Make sure they have phone numbers and maps.

In general, while you are not responsible for the safety and health preparations of your client’s travelers, you want to provide a thorough service. However, the best reason for preparing all of this for them is that you care. Your client will remember that.

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Aug 22

So you have planned a meeting on foreign soil. It’s not even that foreign, it’s Canada for Pete’s sake. What can go wrong?

If you have ever said those words in those circumstances, you already know how wrong that was. No matter where people are traveling outside the U.S. borders, there are rules and regulations. It’s difficult–if not impossible–to know them all, and they change frequently

In the May, 2009 issue of “Smart Meetings,” John Anderson illustrates that  point very well with an example from Canadian entry regulations in his article “Bienvenidos Bienvenue and Welcome.” Not only does one now need a passport to travel into the country by any means, Canadian officials can deny a traveler entry for having a criminal record. And who could blame them? However, it becomes important in that case to understand what a criminal record is. Continue reading »

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